Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how Elevate Home Cash Offer, LLC ("we," "us"), which does business as Elevate Home Options, collects, uses, and protects information you give us through this website, by phone, by text message, or by email.

Information we collect

• Information you enter in our forms, such as your name, phone number, email address, property address, sale or auction date, and anything you choose to tell us about your situation.
• Records of calls, text messages, and emails between you and us.
• Basic technical information sent by your browser, such as IP address, device and browser type, pages viewed, and the date and time of your visit. Our website platform may use cookies to keep forms and pages working.

Please do not send us your Social Security number, loan number, or bank account information through this website.

How we use your information

• To review your property and situation and to contact you about a possible purchase of your house.
• To respond to your questions and schedule calls.
• To keep records of our communications and transactions, and to comply with law.
• To keep our website and systems secure and working.

Calls and text messages

If you give us your phone number and agree to be contacted, Elevate Home Cash Offer, LLC (Elevate Home Options) may call and text you at that number about your property, including with automated technology and prerecorded messages. Consent is not a condition of selling to us or getting an offer. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. You can also opt out by emailing [email protected].

We do not sell, rent, or share your mobile phone number or text messaging opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

How we share information

We do not sell your personal information. We share it only as needed to work on your request:

• With service providers who help us run our business, such as our CRM, phone and text messaging, email, and website providers, under obligations to protect it.
• With a title company, closing agent, attorney, lender, or other party involved in a purchase you agree to, and, if our purchase contract is assigned, with the buyer it is assigned to.
• When required by law, to respond to legal process, or to protect our rights, our customers, or others.
• With a successor business if we merge with or transfer our business to another company.

How long we keep it and how we protect it

We keep information as long as needed for the purposes above and to meet legal and record-keeping requirements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct, or delete the information we hold about you, or to stop contacting you, by emailing [email protected]. Depending on where you live, you may have additional rights under state law; we will honor those rights as required.

Children

This website is not intended for anyone under 18, and we do not knowingly collect information from children.

Links to other sites

Our website links to outside resources such as HUD, the CFPB, and legal referral services. We are not responsible for their privacy practices.

Changes

We may update this policy. The "Last updated" date above shows when it last changed.

Contact us

Elevate Home Cash Offer, LLC
Email: [email protected]
Phone: (813) 308-0046